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If you know Welch Allyn, then you know Hillrom. 

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SmartCare™ Onsite Services

Building on a partnership.

For years, facilities have turned to Welch Allyn Partners in CareSM for the support, education and services needed to keep equipment in the hands of clinicians. Now, with SmartCare™ Onsite Service offerings, we’re supplementing our return-to-factory programs to help meet the onsite needs of a wide range of facilities and help you deliver the optimal patient care.

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Preventive Maintenance, Calibration and Repair

Designed to keep your Welch Allyn devices in top operating condition and maximize uptime. You get the equipment accuracy and reliability you need for patient safety, plus peace of mind knowing you're always prepared with the regulatory documentation needed to meet external requirements like ISO, Joint Commission or other audit requirements. And you get it all from programs that are simple, convenient and significantly more affordable than third-party supplier services.

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Delivery Assist

Designed to ease the burden of implementation on biomed, IT and clinical staff and facilitate fast, easy adoption of new devices throughout the hospital. Our factory-trained and authorized staff will show up onsite to provide delivery assistance for new equipment upon request, helping you avoid clogged loading docks and biomed areas, and potential shipping, receiving and service issues.

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