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United States

 

Customer Support

Placing orders, checking on pricing, billing, or repairs

customerservicewelchallyn@hillrom.com

1.800.535.6663, Option 1
8am - 8pm EST
Mon - Fri
English 

Technical Support/Troubleshooting

technicalsupport@hillrom.com

1.800.535.6663, Option 2
8am - 8pm EST
Mon - Fri
English and Spanish

Welch Allyn Cardiology

mor_tech.support@hillrom.com

1.888.667.8272
7:00 AM to 5:00 PM Central Time
Mon - Fri
English

Cardiology Service Tool

Government Inquiry

Questions specific to government contracts and pricing 

govstudentmailbox@hillrom.com 

1.800.535.6663, Option 3
8am - 8pm EST
Mon - Fri
English and Spanish

Student Inquiry

govstudentmailbox@hillrom.com

1.800.535.6663, Option 3
8am - 8pm EST
Mon - Fri
English and Spanish

Veterinarian Inquiries

vet@hillrom.com

1.800.535.6663
8am - 8pm EST
Mon - Fri
English 

 

Welch Allyn Home Inquiries

technicalsupport@hillrom.com

1.800.856.4605
8am - 8pm EST
Mon - Fri
English 

 

For assistance with connected products, such as Connex, CSK, SDK or Acuity Systems

Customer Support

customerservice@hillrom.com

1.800.289.2500
7:30am - 5pm PST
Mon - Fri

Technical Support

* For Acuity contract support, contact technical support for email contact information

1.800.289.2501
5am - 5pm PST
Mon - Fri
Service Contract offers 24x7 support

Canada

Customer Support

customer-care-canada@hillrom.com

1.800.561.8797, Option 1
8:30am - 5pm EST
Mon - Fri

Technical Support

technicalsupport@hillrom.com

1.800.561.8797, Option 2
8:30am - 5pm EST
Mon - Fri

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Answer Center

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Connectivity

Improving patient safety and workflow