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Welch Allyn Connex® Clinical Surveillance System

Connex® Clinical Surveillance System

in CareSM Services

Welch Allyn Partners in Care Services offer custom service and support programs for all of your devices and systems, helping to protect your investment and provide you with extended support staff as needed.

For the Connex Clinical Surveillance System, we offer three levels of service and support, depending on your facility needs:


The Welch Allyn™ Service Hub

This web-based portal enables clinical engineering staff to proactively manage and monitor all Connex® Vital Signs Monitors, central stations and servers on the hospital network, to maximize system uptime and help protect your investment.

  • Monitor all of your Connex equipment including servers, computers and vital signs monitoring devices
  • Manage sensor usage, battery life, cycles, log files, firmware and active processes
  • Maximize system uptime and device availability to improve staff productivity
  • Enables proactive management of service activity, protecting the investment and bottom line

Welch Allyn PartnerConnect®

Welch Allyn PartnerConnect® technology provides a direct, secure and encrypted connection between your site and Welch Allyn Technical Support servers. PartnerConnect enables remote diagnostics and management of devices and systems including software installations, updates and upgrades.


PartnerConnect also enables proactive service capabilities on the Welch Allyn platform, allowing our Technical Support Center to remotely view your devices and system configurations in real-time via the Internet to provide:

  • Device and system operational support
  • Software updates and enhanced options
  • Enhanced troubleshooting
  • Installation assistance

Access information about our complete Partners in Care Service offerings.


Welch Allyn Connex. Practical innovation for improved patient outcomes.