Partners in Care

Support Services

Partners in Care℠ Support Services

Welch Allyn offers options for Service and Support Programs optimized to serve the specific needs of our customers—from physician offices and clinics, to the largest hospitals and IDNs. Partners in Care Support Services provide you with the product coverage and support you need to keep devices on the floor and budgets under control—helping your facility run as efficiently as possible.


Comprehensive Partnership Program

Designed for facilities with limited internal resources for repair and maintenance. Take the worry out of technical service—we’ll be your support. When you don’t have the time or resources to manage equipment when it needs repair or calibration, the Comprehensive Partnership Program is the perfect choice.  We’ll act as an extension of your staff, and provide a simple and cost-effective solution to help minimize equipment downtime and have it back into the hands of your clinicians when and where they need it.


Biomed Partnership Program

Designed for facilities with in-house biomedical engineering or technical staff. Built to empower biomeds with the training, repair parts and support resources needed to keep devices in-house and in-service. The Biomed Partnership Program maximizes your ability to perform high-quality service, repair and calibration quickly and cost-effectively. Welch Allyn engineers, technical experts, core intelligence, and trainers help biomeds reduce risk, increase on-the-job efficiency, and extend the useful life of our devices and systems.


Partners in Care Support Programs for the Welch Allyn Connex® Clinical Surveillance System

A revolutionary system designed specifically for medical/surgical environments in hospital settings. Connex Clinical Surveillance proactively monitors patient status 24/7, helping clinicians to respond earlier and address common issues such as falls, pressure ulcers, respiratory distress/failure, EMR documentation and early warnings. The Connex System integrates into your hospital’s network infrastructure for ease of deployment, and builds on your existing vital signs workflow to give clinicians immediate access to the critical patient data they need to help enhance patient safety.